Flood Defence FAQ

Frequently Asked Questions
What is Property Level Protection?

Property Level Protection (PLP), which is also referred to as property level resilience, are measures that can be taken to reduce the impact of flooding.  They can be categorised into the following two groups: –

  • Flood resistance measures involve trying to stop the water entering the property in the first place. These can usually be fitted to the outside of a property to prevent or limit the flood water getting in and can include flood boards, air brick covers, non-return valves and pumps, as well as work to ensure that the fabric of the property is sound.
  • Flood resilience is about reducing the damage to the inside of your property in the event water does enter, and speeding up the time it takes to recover after a flood.

Such measures that can be taken include using porous plaster, fitting solid floors or tiled floor coverings, raising electrics to preserve the electricity supply and taking simple steps in a flood event to move furniture and valuable possessions upstairs to lessen the damage flood water can cause.

Arktek Group Limited provide service on flood resistance measures – for further inquiry please contact us on 0191 516 6911.

Do You Install Products to Commercial Properties?

We are able to install our flood mitigation products into commercial properties as well as domestic.

Will it spoil the look of my house?

Most flood defences will not be visible (e.g. water resistance plaster and spray to reduce seeping through the walls). But some  flood defence products will require some type of fixing to the wall to create an anchor point or a flat level surface. If visibility is of great importance to you there are still options i.e. passive flood defences or flood doors that look identical to a regular door but with defences in their structure and locking mechanism.

Why should I choose products with BSI Kitemark certified?

In the case of flood protection products, the Environment Agency recognises the value of BSI Kitemark certification. Following the terrible floods in late 2013 and early 2014 HM Government stated in their 2014 Flood Support Systems Guidance Note: “Where appropriate, all products should ideally carry the BSI Kitemark for flood protection products (PAS 1188) or similar standards”.

Does a BSI Kitemark guarantee my property will not get flooded?

The Kitemark is an accreditation given by a private organisation known as the British Standards Institute (BSI). The Kitemark accreditation does not guarantee the installation of the product. Products that carry the Kitemark still need to be installed correctly to stop ingress of water. A Kitemark does, however, prove that a product has been rigorously tested to be ‘fit for purpose’.

What is fluvial flooding?

Fluvial flooding occurs when rivers overflow and burst their banks, due to high or intense rainfall.

What is pluvial flooding?

Pluvial flooding, or surface water flooding, occurs when the urban drainage system becomes overwhelmed and the excess water cannot be absorbed.

Can I Keep My Flood Barriers up Permanently?

Defender Barriers should only be deployed in the event of imminent flooding. When flood conditions subside, barriers should be removed and stored away from direct sunlight, sources of extreme temperatures and potential rodent damage. Barriers should be stored in such a way as to avoid accidental damage. Leaving barriers in position will lead to seal damage and your product warranty will be invalidated.

Do my flood prevention products need maintenance?

We recommend that as a minimum, any products should be inspected or serviced annually by a Flood Professional. Also, following any flood event all products are thoroughly cleaned and inspected for damage. But don’t worry we are here to help you, we will contact you annually to complete a full service inspection of your flood defences. Also if you have any concerns following a flood event, call us and we will complete a service for you.